Dynamically Updating AI Customer Support Chatbot
An intelligent chatbot for your website, trained to answer FAQs, update its knowledge dynamically, and capture valuable leads—so your team can focus on high-impact conversations.
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🏪 Businesses overwhelmed by repetitive customer inquiries and manual support overhead
⭐ Service-based brands like studios, clinics, or consultancies wanting on-brand, conversational answers on their website
📈 Growth-focused teams looking to streamline lead generation and improve customer support without adding more staff
💬 Customer experience managers aiming to reduce response times and scale conversational support
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🤖 FAQ AI Chatbot – Responds instantly to common questions using a growing knowledge base housed in an FAQ table.
🔄 Self-Improving Knowledge Base – Logs unanswered queries for human review and simple addition of question-answer pairs to the master table.
📩 Multi-Source Learning – Extracts potential FAQs from support emails and other message sources to keep the chatbot informed across channels.
💬 Conversation Logging & Feedback Collection – Records chat transcripts and gathers user feedback to fine-tune responses over time.
🚀 Lead Capture Integration – Gathers visitor information during chats and funnels leads directly into your CRM or automation workflow.
Note: This chatbot excels at delivering text-based responses, but has limited real-time action capabilities. Please contact us with any questions about functionality.
Features vary by package.
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A paid Zapier account with Chatbots add-on.
Website embed capability to embed the chatbot in your site.
All shared access is temporary and used solely for setup and testing. Credentials are stored securely and removed immediately after project is complete.
Requirements vary by package.
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Discovery Call – We dive into your customer FAQs, pain points, desired voice, and lead capture goals.
Integration Build – We build your Zapier Chatbot, design your question–answer table, and optionally connect your email, CRM, or other tools.
Testing – Chatbot is tested using real visitors and sample queries. Unanswered items are flagged for easy rule creation.
Training – You’ll get a short walkthrough so your team knows exactly how to update FAQs and the chatbot prompting.
Go Live – Site visitors get instant answers, feedback is collected, and new data feeds into the knowledge base.
Ongoing Optimization – Refining bot responses, expanding the FAQ base, and updating lead-handling processes.
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✅ Fast response times and fewer repetitive customer inquiries for your team
✅ A chatbot that learns from conversations and improves itself
✅ Capture meaningful leads directly from your site
✅ Insights from real customer feedback to shape better communication